Integrated ERP and Ecommerce Software for Business Products Dealers
Complete solutions to grow your dealership
With rising costs, smaller margins, and increasing competition, using a software solution that brings together all aspects of your business is more important than ever. Our ERP solutions are used by over 1000 dealers globally to simplify business, saving time and money.
Dealers need capabilities related to their business processes, operational needs, and overall strategy.
Ecommerce
Expand your market reach, improve your customer experience, drive growth, and stay competitive in the digital landscape.
Industry Expertise
Experts with knowledge of distributors, wholesalers, and key vendors work together to make it easier for you to run your business.
Functionality
Our solutions support your key business processes, such as ecommerce, inventory, order processing, purchasing, and delivery.
Supplier Integration
Integrations with key partners for accurate data exchange of product catalogs, pricing, stock levels, and order details.
Scalability
Our ERPs grow with your business to handle increasing transaction volume, larger product catalogs, and additional business locations.
Centralized Data
Manage and integrate data from multiple sources to eliminate inconsistencies, silos, and inefficient workflows.
Reporting & Analytics
Make confident data-driven decisions, monitor sales trends, identify opportunities for cost savings, and optimize inventory levels.
Security
Get robust security features to ensure data is protected, including customer data, financial records, and inventory levels.
Last-Mile Delivery
Streamline planning and get visibly into fleet to keep delivery costs down.
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Increase sales and streamline ecommerce with EvolutionX, a top-rated ecommerce platform by TrustRadius.
JumpTrack: Award-Winning Proof of Delivery Software for B2B
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Software Solutions for Business Supply Dealers
ECI offers a suite of industry-specific software that can help you improve their efficiency, productivity, and sales. We can supercharge just ecommerce or all critical functions of your dealership.
DDMSPLUS ERP and ecommerce
DDMSPLUS is a fully integrated all-in-one enterprise resource planning system that centralizes all critical functions of your business. For distribution, service, and project management companies supporting multiple markets.
Red Falcon ERP and ecommerce
Red Falcon is a fully integrated, customizable enterprise resource planning software and ecommerce software. It works with QuickBooks® accounting software to help automate business processes, encourage online purchasing, and grow your profits.
EvolutionX ecommerce
Create a world-class online shopping experience with EvolutionX. Our B2B ecommerce platform provides dealers, manufacturers, and wholesalers with a complete solution for enhanced control and flexibility. Connects with ECI ERPs and other popular ERP software.
Diversify or risk "goodbye"
Get our new diversification guide to expand into new categories and serve more customers better.
Survival Guide: The Power of Diversification
An extensive guide to market diversification that can help you expand into new categories.
10 Costly Mistakes to Avoid - Don't Implement the Wrong Software
Learn about the potential costs and get questions to uncover pitfalls to sidestep
Navigating Rising Costs: A Guide To Leverage Your ERP
Combat rising costs effectively with strategic ERP solutions that boost profitability and resilience.
Verticals ECI supports
Keep up with consumer shopping trends
Staying up to date with ecommerce buying trends enables you to better understand customers' needs and provide a more personalized and relevant experience to customers. From streamlined order processing to personalized pricing, we know what functionalities your customers want.
Benefit from an all-in-one software
Our complete ERP software solutions offer streamlined operations that connect all critical functions of your dealers so you can eliminate inconsistencies and inaccuracies. Get all your data in one place for confident decision-making.
Integrations to take control of purchasing and inventory
Our software has deep integrations with key suppliers and wholesalers, including S.P. Richards™ and Essendent™. Prevent overselling, stockouts, or delays in order fulfillment with real-time inventory updates. You can enable seamless data exchange to avoid inconsistencies or double entries.
Customer Successes
From no online presence to a new website in 100 days
With EvolutionX, Wiseway Supply’s president, John Cain, took the fear out of creating an online store for his family business and began selling in 100 days.
DDMSPLUS increases online sales and productivity
Zemlick.com, office supply dealer, has experienced close to a 20% increase in online sales and a 25% productivity increase since implementing DDMSPLUS.
How one small business saw a 35% increase in sales
Red Falcon’s user-friendly and easily customizable capabilities are among the key reasons why sales at VDS Business Solutions were up by more than 35% in sales.
Business intelligence helps independent dealer’s growth
Reach Technologies found where they excel, and where they could use improvements, in one quick snapshot so they could drill down where it matters most.
2024 B2B Ecommerce Trends
This guide highlights the key trends shaping the B2B ecommerce landscape and will continue to do so throughout 2024.
Ecommerce Lead Generation for Sales
Explore ways sellers can leverage ecommerce to turn interest into leads
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Amplify Field Sales with the Power of Ecommerce
Benchmark Your Costs For Deliveries
Understand Delivery Costs to Avoid Hidden Expenses
Benchmark Costs of Deliveries
See where your last-mile delivery costs should be
Unlock Precision: The Power of Delivery Windows
Upgrade your deliveries with precision timing using delivery windows!
Business Products FAQs
What business supply experience does ECI have?
Our business supply solutions are built by business product dealers, for business products dealers. We have been an industry leader supporting the business products industry for over 30 years with over 1,000 dealers globally on our software. We build solutions that help dealers drive increased margins by simplifying key processes such as sourcing, sales, finance, and delivery.
What is the implementation process at ECI?
We take pride in creating an implementation process that is developed specifically around your needs. A dedicated account manager will be assigned to ensure a smooth transition to your new system. The implementation process includes establishing a timeline with defined touch points and milestones, data migration, system setup, system review/testing, user training, and Go-Live planning and support.
What are the services and training offered to get the most out of the system?
Our services and training departments are made up of business supply experts dedicated to helping you get the most out of your software.
We regularly provide training sessions, webinars, and roundtable discussions to:
- Help you and your staff gain confidence with your system
- Ensure that you are always improving efficiency and offering your customers the most outstanding service possible
Why is ecommerce important to Business Supply dealers?
Business Supply dealers need ecommerce now to stay competitive in today's digital world. It helps expand their reach, attract new customers, boost sales, offer convenience, enhance customer experience, improve operational efficiency, and adapt to changing consumer preferences.
What are my options for ecommerce platforms?
Each ERP (DDMSPLUS and Red Falcon) has two options for ecommerce platforms
- An integrated legacy ecommerce system that is a hands-off, standard wholesaler-run solution
- New! EvolutionX ecommerce solution that offers customization and flexibility
Schedule a demo
Access a powerful suite of tools designed to streamline your operations, optimize your workflows, and improve your goals.
Schedule a demo today and discover how ECI can revolutionize the way you do business.